Comments on: More on my Apple TV HDCP Issue

By: Keith

Keith — Tue, 22 Dec 2009 20:08:55 +0000

I have just hit the same issue today. Using 3.0.1.
I watched a movie yesterday- it didn’t work today. I booked a ‘Genius’ appointment today and guess what- the guy hooked it up to their tv which was demonstrating Apple tv and it played all of my content without any issue. Typical.

I walked out of there with all the usual advice of do a factory reset, etc etc etc.

I cannot understand why it can just overnight switch from being a reasonably useful piece of equipment to a waste of money paperweight. This is really p*ssing me off.

By: Peter

Peter — Sat, 12 Sep 2009 13:36:12 +0000

First thanks for the helpful comments, and when I first encountered this problem in June the ‘reboot’ solution mentioned in the last post worked…and I was happy. But the problem has just recurred (on the last 30 mins of a film I watched without a problem a couple of days ago) and I have tried all of the above ideas and I am now well and truly stuck. Has anyone seen any new solutions that have come up in the last couple of months??

By: David

David — Sat, 06 Jun 2009 03:13:27 +0000

I just had the HDCP issue and took the advice of rebooting the Apple TV and now it is all playing just fine. I have the latest 2.3.1 version of the software so clearly this is an Apple TV issue.

By: Anonymous

Anonymous — Thu, 12 Mar 2009 16:06:14 +0000

The answer is simple. Be rid of HDCP as with DRM.

By: Murray

Murray — Sun, 08 Feb 2009 20:48:00 +0000

My ATV has been working through an HDMI connection for months then suddenly stopped with no changes to hardware, software, or content; at least none that I am aware of. Content purchased from iTunes that I have watched before, no longer plays, I get the “HDCP isn’t supported…” message. I have seen the “HDMI (HDCP off)” indicator once before; I don’t know what triggered it then, but I was able to clear it by doing a reset.

This time I’ve done several resets, and a factory reset (back to version 2.0), then a software update to 2.3. I’ve tried every combination of HDMI resolution and color that plays on my TV, and in fact almost everything I’v been able to find on the web as possible solutions (the exception being to telnet into the ATV and download files from the web as described on http://kerdsri.com/2008/07/17/fix-hdcp-on-hdmi-controller-appletv/). All of this to no good effect.

My current configuration is version 2.3 software, a Sony AV box (STR-KS2000), and an older Sony TV. Bypassing the AV box and connecting directly to the TV has no effect on the problem.

I’ve read several suggestions that it’s the shielding on the HDMI cable, but I doubt it. I have no particular reason to believe that the ATV’s quires about and my TV’s response about HDCP would have become consistently corrupted by a shielding problem when the video seems to come through flawlessly on non-HDCP content.

By: pmg

pmg — Wed, 04 Feb 2009 05:48:35 +0000

I re-booted the ATV and now I can watch the movie without the HDCP problem. not sure if this is a temporary fix…

By: Art

Art — Sat, 04 Oct 2008 02:23:24 +0000

Having same problem with Apple Tv. It started just recently when I purchased and tried to play Iron Man. I got the message “this content requires HDCP for playback.” I’ve tried a lot of things to remedy the problem, to no avail. Now when I try to play “the other Bolynne girl” I get the same message. That didn’t happen when I bought and played it a month or so ago.

So if you get a solution to this, would appreciate some input. Thanks.

By: ben

ben — Mon, 18 Aug 2008 22:30:57 +0000

this is not necessarily a tv issue. I’ve purchased content that played fine and then without warning would generate the same HDCP content message that you get.

I’m working on a solution. I’ll keep you posted.

By: nitrous

nitrous — Sun, 02 Mar 2008 21:54:39 +0000

Have you tried a shorter or better shielded HDMI cable? Apple’s hardware is very intolerant in this way. Cables that work perfectly fine with a PS3, 360 or TiVo don’t necessarily work with Apple TV with HDCP turned on. I suspect a shielding issue and a massive recall avoidance.

By: Mike Bradbrook

Mike Bradbrook — Sun, 17 Feb 2008 12:30:18 +0000

Good news – I’ve been playing with all the settings and multitude of connections on the back of my TV and I’ve found a component progressive connection (I had previously been using a component interlaced) and have been able to use it with 720p on the Apple TV. The picture quality is pretty much indistinguishable from the 720p or 1080i I was getting via HDMI to DVI! 🙂

By: Mike Bradbrook

Mike Bradbrook — Sun, 17 Feb 2008 00:30:17 +0000

John Lockwood replied to my earlier post to say that it is indeed my TV that’s the problem.

🙁

http://www.mactropolis.com/apple-tv/apple-tv-rentals-and-hdcp/#comment-584