A recent study by SquareTrade has found that the iPhone is twice as reliable as a BlackBerry and nearly three times more reliable than a Treo. SquareTrade offer additional warranties for a variety of phones and they did their research over a period of one year, looking at the failure rates of the 15,000 phones […]
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Study Proves iPhone to be Twice as Reliable as BlackBerry

Nov 10th 2008 by

A recent study by SquareTrade has found that the iPhone is twice as reliable as a BlackBerry and nearly three times more reliable than a Treo. SquareTrade offer additional warranties for a variety of phones and they did their research over a period of one year, looking at the failure rates of the 15,000 phones they cover with their plans.

Research found the malfunction rate for Treo was 16.2% over one year, the BlackBerry 11.2% and the iPhone just 5.6%. The projected rates after two years are: Treo – 21%, BlackBerry – 14.3% and iPhone – 9.2%. SquareTrade also found that a common problem likely to cause iPhone failure is a screen issue which also came out as a top issue for the others. The least likely problem to effect the iPhone is a battery problem, which accounted to less than 0.5% of the issues.

The most common cause of iPhone death however is user related — accidents that cause the iPhone to be dropped in coffee, engulfed in water, bounced across a sidewalk or just general neglect. I wonder how many have died from attempted jailbreaking and unlocking?

For more information and lots of lovely looking graphs, click here.

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