Maybe a Glimmer of Hope for Better Communication in App Store Reviews Process?

Posted on 22 Jun 2009 by PatrickJ

AppStore

After all the many horror stories we ‘ve seen about the App Store reviews process “ the stupid rejections, the stupid approvals, the lack of communication with devs, the inconsistency and the seeming lack of any real process “ it ‘s good to hear something positive about this gateway to the App Store.

Daring Fireball has provided a bit of good news and maybe even a glimmer of hope that the process might be improving “ in a recent report on a good, useful bit of communication from Apple “ where a reviewer actually reached out to a dev in a helpful and constructive way. 

Here ‘s the dev ‘s recap of events:

I got a call from Apple last weekend. A call from Apple on my freakin ‘ iPhone regarding my iPhone app.

They had a minor issue that was blocking its approval. Thankfully they weren ‘t blocking it for any silly reason, there was a valid point. I don ‘t necessarily agree, but it wasn ‘t worth quibbling over.

So to counterbalance all of the negative press that the Apple App Store guys have been getting, I gotta be honest with my experience: they called me, they explained the issue, and personally requested that I get a new binary their way ASAP. First class.

Very cool.  Hopefully this is not just a fluke, or a good mood moment from one individual reviewer, but more a small sign of a little greater effort on Apple ‘s part

Source: Whisky Van Gogh Go via Daring Fireball

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