Image Source: atebits
I updated my earlier post on the upcoming Tweetie 2 for iPhone release just a few minutes ago with information on the lack of any upgrade pricing for existing Tweetie users, but I feel this merits a separate post. According to TechCrunch, here is the deal:
The app will be $2.99, just like the first version was. Sadly, this will not be a free upgrade for existing Tweetie for iPhone users, as Britcher considers this to be (and has made it) a completely new app.
My thought is that this is a very,very,very Bad Call. I just can ‘t find a way to think of this as anything less than spitting in the face of existing Tweetie users.
Here ‘s why I think this is a terribly bad call and why it is so disappointing and upsetting:
The blog post at Atebits highlighting the upcoming Tweetie 2 app talks about the dev ‘s recent history and almost overnight success with Tweetie “ culminating in an Apple Design Award for the app, and huge success that lead to his ability to focus entirely on the app. That success “ I think “ was largely built via great word-of-mouth advertising from existing users “ lots of us who tweeted about and otherwise shouted about how good Tweetie was. Offering no upgrade discount is just a slap for those who have helped make Tweetie a success.
The whole ‘it ‘s a completely new app ‘ argument seems like utter bullshit to me. It is still a Twitter app for **** sake. A slew of new features and functionality does not, to me, make it a different app. I don ‘t see anything that says this is not just a very much beefed-up, improved version of an existing app “ it has the exact same ultimate purpose of making it easy and effective to use Twitter on the iPhone.
I ‘ve heard some folks compare it to a new operating system. When a new version of Windows or Mac OS X comes out people have to pay, they say. Right “ but there is nearly always an upgrade price for existing users, which is generally significantly less than full price. Same with upgrades for mainstream PC software products. When Office 2007 came out it was a new VERSION of Office, not a ‘brand new app ‘ “ and there was an upgrade cost.
I understand that Apple likely does not make any of this easy for developers. Even so “ very, very bad call. If an ex-jailbreak developer like Snapture Labs can work out manual(and labor intensive) ways to offer a FULL, FREE upgrade from a jailbreak app to an App Store one, then a developer who cares about their users can try to work something out for upgrade pricing. If not, then find a way to cram all the new functionality and features into the existing Tweetie app. Do something to show you care even a tiny bit about your customers.
What do we call Tweetie once Tweetie 2 comes out? Tweetie 1? Tweetie Old, Abandoned Version? Tweetie For Suckers Version?
Such a very bad call. I was honestly looking forward to Tweetie 2. On its merits as an app I still would be, but I ‘m not sure I can get past the horribly bad taste in my mouth on this ‘no upgrade ‘ issue. It ‘s foul and I think if the decision sticks I ‘m more likely to delete ‘Old Useless Tweetie ‘ and not look at 2 at all.
By the way, the image used at the top of this post is from the Atebits blog post on Tweetie 2. When I first saw it I thought it was a funny, tongue-in-cheek image. Now it doesn ‘t seem funny at all. More like very appropriate.