Image Source: SunSentinel.com
Gizmodo has a post up today about an investigation being done by The Consumerist into reports that AT&T will not allow people with New York zip codes to purchase an iPhone. After finding that AT&T ‘s online site did appear to deny purchase to New York (and some surrounding area) zip codes, here ‘s the dialog between The Consumerist ‘s reporter and an AT&T CS rep:
Daphne: Welcome to AT&T online Sales support. How may I assist you with placing your order today?
Laura: Hi, I was looking at the iPhone 3Gs and the system tells me that I cannot order one in my ZIP code. My zip code is 11231. (Brooklyn, NY) Is this true? Are iPhones no longer available in New York City?
Daphne: I am happy to be helping you today . Yes, this is correct the phone is not offered to you because New York is not ready for the iPhone.
Daphne: You don’t have enough towers to handle the phone.
Laura: Thank you for your help. So the phone is not available to people anywhere in the city?
Daphne: Yes this is correct Laura.
Consumerist is awaiting clarification from AT&T Media Relations. In the meantime, chalk up another big PR fail for AT&T at the very least.