Comments on: Lost iPhone Scandal – Woz Has a T-shirt http://isource.com/2010/04/25/lost-iphone-scandal-woz-has-a-t-shirt/ #1 Source for iPad, iPhone, iPod, Mac and AppleTV Mon, 26 Apr 2010 14:51:04 +0000 hourly 1 https://wordpress.org/?v=5.4.6 By: patrickj http://isource.com/2010/04/25/lost-iphone-scandal-woz-has-a-t-shirt/#comment-22693 Mon, 26 Apr 2010 14:51:04 +0000 http://isource.com/general/lost-iphone-scandal-woz-has-a-t-shirt/%20#comment-22693 In reply to Louis Brossard.

Sorry to hear you've had such a bad experience. I still think there needs to be a good backup app for the iPhone. I think iTunes should never be counted on for that. Hope you are able to recover at least some of your data.

]]> By: Louis Brossard http://isource.com/2010/04/25/lost-iphone-scandal-woz-has-a-t-shirt/#comment-22687 Mon, 26 Apr 2010 04:53:06 +0000 http://isource.com/general/lost-iphone-scandal-woz-has-a-t-shirt/%20#comment-22687 I wish Woz was still there. I doubt he would condone the new Apple.
iPhone rendered useless by iTunes 9.1.
I upgraded my computer to a Windows 7 64 bit from a 32 bit and a much faster processor. I also loaded Office 2010 64 instead of the previous 32 bit Office 2010 I was using.. After moving all the data files to the new install and everything was working I allowed iTunes to do an automatic upgrade to 9.1. Then I did an iPhone sync. Total disaster! Not only will iTunes not sync with Outlook it destroyed all the data on my iPhone.
When I requested that Apple Support Senior Advisor Jason, Agent ID 50614, help me restore what iTunes had destroyed on my iPhone he said it was not an Apple problem. When I asked to speak to someone above him he told me there was no one above him. He just kept saying that the fact that syncing and iPhone to iTunes and having it destroy all of my data on the phone was not an Apple problem because Apple does not support Office 2010. That really is a ridiculous position for Apple to take and one that has certainly changed my opinion of Apple as a company.

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