Reports are appearing this morning about a major security hole in iTunes accounts linked to PayPal. At least one group of scammers has found a way to charge thousands of dollars to iTunes accounts through PayPal. One targeted customer told us, ‘My account was charged over $4700. I called security at PayPal and was told […]
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Paypal-linked iTunes Accounts Getting Hacked

iTunesAccountHacks

Reports are appearing this morning about a major security hole in iTunes accounts linked to PayPal. At least one group of scammers has found a way to charge thousands of dollars to iTunes accounts through PayPal. One targeted customer told us, ‘My account was charged over $4700. I called security at PayPal and was told a large number of iTunes store accounts were compromised. ‘ His email was filled with nearly 50 receipts from PayPall for $99.99 each. He was able to catch it before his bank disbursed funds to PayPal.

iTunes accounts are getting hacked again it looks like “ something that is occurring disturbingly often just lately.  This time it looks like it is specifically accounts that use Paypal as their payment method “ like mine, yay. Sad smile

One thing that makes this problem even worse is that it is extremely difficult to get support on anything App Store or iTunes related.  You cannot speak to anyone from that department by phone – ever, as far as I can tell from past experience.  I ‘ve even had times where I ‘ve spoken to an Apple Support agent by phone and reported a suspected fraud issue on my iTunes account, and even the agent had no luck in attempting to actually speak to an iTunes rep of any kind.  They seem to only be reachable by email, with an ‘expected ‘ response time of within one business day. 

I think it ‘s more than a little ridiculous that a store the size of iTunes (how many billion song and app purchases now?) provides zero phone support.  For cases like these with money pouring out of people ‘s accounts by the minute, it ‘s great to know that the iTunes team has got your back “ as long as you ‘re cool with waiting a day or so.

Needless to say, this is a great time to look at changing “ and strengthening “ your passwords for your iTunes and Paypal accounts.  I just changed mine a few weeks back, and always use complex passwords of well over 15 characters for these type of accounts.

Sources: TechCrunch, Apple Insider

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