In this weeks latest example of ‘Steve does customer service’ Mr. Jobs has apparently told an email correspondent that Apple’s MobileMe service will get a lot better next year. Here’s the exchange reported by a MacRumors reader: Q: I love my iPad and iPhone4 and am a huge fan of yours and all that Apple […]
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Steve Jobs Says MobileMe Will Get a Lot Better – Boy Does It Need To

MobileMe

In this weeks latest example of ‘Steve does customer service’ Mr. Jobs has apparently told an email correspondent that Apple’s MobileMe service will get a lot better next year. Here’s the exchange reported by a MacRumors reader:

Q: I love my iPad and iPhone4 and am a huge fan of yours and all that Apple does. I desperately want to stay inside of Apple’e ecosystem as much as possible.
However, MobileMe is making it very difficult for me to do so. Unreliable/unpredictable syncing, creating duplicate entries (sometimes scores of them), etc. It’s almost unusable.
And I know from forums (including Apple’s own support boards) that I am not the only one experiencing these very real and frustrating problems.
Please tell me it will get better, and soon?
A: Yes, it will get a lot better in 2011.

That’s a start I guess. I hope he means it because MobileMe right now is one of Apple’s big failures. It seems very unfocused, and just not especially good at any of the things it does.

Just as one quick example, iDisk is vastly inferior to other online services like Dropbox. The only I’ve kept on my subscription up to now is for the ‘Find My iPhone’ (and iPad) feature – and now that Apple has recently made that free for non-subscribers, I won’t even consider renewing unless Apple improves MobileMe a whole lot. In fact, I’m not even sure that improvement is what it needs – more like a total revamp is needed I think.

What do you all think? For those who have a MobileMe account, do you get a lot of use / value out of it? Which parts of it are most useful for you?

News Via: MacRumors

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