CNN has published a list of the ten biggest tech fails of 2010, which showcases the biggest failures of the tech industry this year.
The first instance that an Apple product shows up on the list, is in regards to the iPhone 4’s antenna “problems” that made such a ruckus right after the device was launched this past summer. In fact, it is there top tech “fail” of the year beating out all other entries. Also worth noting is that CNN still points out that the device has been very successful despite it’s rough start.
Here’s the excerpt:
First Apple said the problem didn’t exist. Then they said it was a software issue. Then they kind-of admitted it existed and gave away free cases to help. Then, they said it doesn’t really exist anymore and stopped giving away the bumpers.
Months later, the problem is all but forgotten and the phones show no sign of dipping in popularity. So “fail,” in this case, is a pretty relative term.
The second Apple product arrives at the #10 slot on the list with Ping. Ping of course being the social network Apple introduced in iTunes 10 back in September.
The relevant excerpt:
There’s a whole social network set up in Apple’s iTunes store now.
Didn’t know that? Well, there you go.
Ok, now I’ve got a few words on this. Sure you can call Ping a failure. But, I’d only say that is relative to the other social networks like Twitter and Facebook. Yes, Apple needs to throw more focus to the service if they want it to thrive, but hell, it’s only been around since September. Twitter and Facebook didn’t become what they are in such a short amount of time either. Give it until next September before really calling Ping a failure.
Secondly, and I would be the first to call Apple out if there was a real problem, but the iPhone 4 never had an antenna problem. People were able to associate a single place on the iPhone 4 that caused attenuation and assumed it was a major flaw. Pick up any other mobile phone and it will do the same thing, but no one notices it because they can’t associate a specific spot on that phone’s case that causes the attenuation. This was all a matter of public perception, and for the lack of a better term- mass hysteria. Apple smoothed things over with free bumpers, and the story fell out of the media. Thus, you don’t hear anymore about it, because, again, there wasn’t a problem to begin with. And to be honest, CNN alludes to this, and states that the term “fail” is relative in this case.
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