MacRumors is reporting on an odd story. A man by the name of John Christman purchased OS X Lion from the Mac App Store on July 23rd, and paid out $31.79 after taxes. What’s remarkable is that his PayPal account was debited another 121 times reaching a total of $3,878.40. Christman did not buy Lion […]
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Problems with iCloud: Apple Charges Customer 122 Times for Lion Update

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MacRumors is reporting on an odd story. A man by the name of John Christman purchased OS X Lion from the Mac App Store on July 23rd, and paid out $31.79 after taxes. What’s remarkable is that his PayPal account was debited another 121 times reaching a total of $3,878.40.

Christman did not buy Lion 122 times, which means something has gone wrong. Afterwords Christman contacted Apple and PayPal, both of which put the blame on the other, but both companies are claiming to be looking into the situation, but for the mean time, Mr. Christman is out nearly $4000.

Interestingly Christman thinks the issue is related to iCloud, specifically the feature that allows users to download pervious purchases. The problem started when he download the latest iTunes beta, and clicked the “download all” button, which proceeded to download all 116 of his apps. However, a few failed to download, and when they were reset, his total number of downloads came to 121. This simply can’t be a coincidence.

Apple own support site shows many other people facing this same problem involving an issue with Lion and PayPal. Also Mr. Christman told PayPal to refund the remaining 121 charges, and they have been marked as “refunded” by PayPal, but he has yet to see a dime of his own money.

We here wish Mr. Christman the best of luck, and we hope the more attention being given to this problem, will mean a quick resolution for everyone involved. Apple, fix the problem.

Image courtesy of MacRumors

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