Comments on: My iPhone 5 Pre-Ordering Experience http://isource.com/2012/09/14/my-iphone-5-pre-ordering-experience/ #1 Source for iPad, iPhone, iPod, Mac and AppleTV Fri, 03 Oct 2014 01:46:12 +0000 hourly 1 https://wordpress.org/?v=5.4.6 By: Renkman http://isource.com/2012/09/14/my-iphone-5-pre-ordering-experience/#comment-46301 Fri, 21 Sep 2012 14:21:12 +0000 http://isource.com/?p=57174#comment-46301 On the local UPS truck–can’t wait!

]]> By: Robert http://isource.com/2012/09/14/my-iphone-5-pre-ordering-experience/#comment-46287 Thu, 20 Sep 2012 17:01:04 +0000 http://isource.com/?p=57174#comment-46287 I ordered my upgrade on AT&T’s site at 7:00 am EST on pre- order day with no problems or wait time, only took 10 minutes. This is my first iPhone and can’t wait to get rid of the Windows Phone crap I was suckered into getting. I was a little worried I would not get my phone on the 21st after reading all the news on the net however today I received my tracking number from AT&T confirming it will be here tomorrow (21st) by 4:00 pm.
Note: I did set my alarm for 3 am to place my order but didn’t wake up, glade I don’t have to stand in line for days, which I would not do anyway.
I upgrade phones every 2 years and can’t wait to get my first iPhone!

]]> By: David http://isource.com/2012/09/14/my-iphone-5-pre-ordering-experience/#comment-46286 Thu, 20 Sep 2012 16:59:55 +0000 http://isource.com/?p=57174#comment-46286 I am in the same boat…

I ordered at 3:52a.m. EST and mine says October 5th as well… I am thinking about checking the local lines this morning and if I am in the first 10, cancelling my pre-order… I am with AT&T, but I pre-ordered through Apple… My concern is whether or not my Upgrade Eligibility will update before the store opens in the morning at 8a.m.

Anyone have any ideas on this and should I risk it or wait?

Thanks!

]]> By: David http://isource.com/2012/09/14/my-iphone-5-pre-ordering-experience/#comment-46285 Thu, 20 Sep 2012 16:34:13 +0000 http://isource.com/?p=57174#comment-46285 I ordered iPhone 5/black/32GB at 3:47a.m. EST on 9/12 using Apple Store app on my iPhone 4. My confirmation email showed up a few minutes later with two weeks shipping, delivery date Oct 5. WTF???! I ordered 47 minutes in to preorder start. What’s up with that. If I missed it for delivery on 9/21 I at least expected to get it a week later on 9/28, but noooooo, it will be a week later…. That bites…

]]> By: SDE http://isource.com/2012/09/14/my-iphone-5-pre-ordering-experience/#comment-46284 Thu, 20 Sep 2012 16:30:09 +0000 http://isource.com/?p=57174#comment-46284 Mine and my brothers are both on schedule to arrive by the end of the day on tomorrow…I’ve rec’d the UPS shipping labels for both…Woo Hoo! 🙂

]]> By: upgradeAT&T http://isource.com/2012/09/14/my-iphone-5-pre-ordering-experience/#comment-46241 Tue, 18 Sep 2012 19:03:30 +0000 http://isource.com/?p=57174#comment-46241 I am able to order two Iphone5 phone for the same number upgrade. I am eligible for an upgrade through ATT, tried placing an order through Apple and ATT site. Both the sites took the orders and sent me confirmation numbers. So I am recieving two Iphone5 phones for a single number upgrade. Will keep one and sell the other.Cool right, brand new iphone5 for 200$.

]]> By: John Leach http://isource.com/2012/09/14/my-iphone-5-pre-ordering-experience/#comment-46239 Tue, 18 Sep 2012 17:42:19 +0000 http://isource.com/?p=57174#comment-46239 I ordered my Iphone 5 at 5:25 pacific time with no problems but my shipping date says October 5th which really sucks. It still states that it is processing so I am holding out hope I may still get it early. I have contemplated canceling that order and go wait in line at AT&T but I am not sure.

]]> By: john http://isource.com/2012/09/14/my-iphone-5-pre-ordering-experience/#comment-46218 Sun, 16 Sep 2012 16:34:01 +0000 http://isource.com/?p=57174#comment-46218 In reply to JR.

no just call apple and have them add it to ur iphone order, thats what i did.

]]> By: Renkman http://isource.com/2012/09/14/my-iphone-5-pre-ordering-experience/#comment-46213 Sun, 16 Sep 2012 02:43:59 +0000 http://isource.com/?p=57174#comment-46213 In reply to Renkman.

[ UPDATE ] My “processing” status has turned to “preparing for shipment” this afternoon–can’t wait!

]]> By: Renkman http://isource.com/2012/09/14/my-iphone-5-pre-ordering-experience/#comment-46212 Sat, 15 Sep 2012 20:08:48 +0000 http://isource.com/?p=57174#comment-46212 In reply to Kim.

Processing is the step before they get it ready to ship. I ordered through AT&T last year, and I do remember it being in the processing stage for a few days. I was worried at the time because I had friends who ordered through Apple.com, and their orders were getting ready to ship, or Apple listed them as shipped already. I received my iPhone 4S on the same Friday as they did. If there is a ship date listed, I wouldn’t be too worried. Keep an eye on it the next few days, the status will most likely change soon.

]]> By: Kim http://isource.com/2012/09/14/my-iphone-5-pre-ordering-experience/#comment-46211 Sat, 15 Sep 2012 19:46:01 +0000 http://isource.com/?p=57174#comment-46211 I pre-ordered my iPhone through the AT&T website yesterday around 7AM. I got the order confirmation email but it still remains “processing.” I’m afraid it hasn’t fully processed into their system and I won’t be getting the iPhone on release date. :[ Do you know anything about this?

]]> By: Renkman http://isource.com/2012/09/14/my-iphone-5-pre-ordering-experience/#comment-46208 Sat, 15 Sep 2012 15:15:59 +0000 http://isource.com/?p=57174#comment-46208 In reply to Ernierr.

My pleasure

]]> By: Ernierr http://isource.com/2012/09/14/my-iphone-5-pre-ordering-experience/#comment-46207 Sat, 15 Sep 2012 14:26:03 +0000 http://isource.com/?p=57174#comment-46207 In reply to Renkman.

Great!!! Thanks for the info. I’ll tell you how it went on
a later post.

]]> By: Renkman http://isource.com/2012/09/14/my-iphone-5-pre-ordering-experience/#comment-46203 Sat, 15 Sep 2012 02:24:32 +0000 http://isource.com/?p=57174#comment-46203 In reply to Ernierr.

That is what I was told when I went into a AT&T store a couple of weeks before the iPhone 5 was available for pre-order. I am in the exact same boat as you. I had an iPhone 4S with an unlimited data plan. I am the main person on our account–not sure if that matters. I was told that I need to bring the phone into the store (make sure it’s a Corporate AT&T store, btw) and they would switch it over to my existing plan. Don’t connect to iTunes or call the 1-800 number included in the box to activate. Just bring it in.

]]> By: Ernierr http://isource.com/2012/09/14/my-iphone-5-pre-ordering-experience/#comment-46202 Sat, 15 Sep 2012 02:17:03 +0000 http://isource.com/?p=57174#comment-46202 I too used my wife’s upgrade to order at a discount. So Renkman…Will ATT switch the data plan and phone number if I take it in? I have a 4S on an unlimited plan. She wants the the 4S with the plan she has and I want the iphone 5.

]]> By: Renkman http://isource.com/2012/09/14/my-iphone-5-pre-ordering-experience/#comment-46200 Sat, 15 Sep 2012 01:57:47 +0000 http://isource.com/?p=57174#comment-46200 In reply to JR.

Good move, the sooner the better. Might be a little crazy, though.

]]> By: JR http://isource.com/2012/09/14/my-iphone-5-pre-ordering-experience/#comment-46199 Sat, 15 Sep 2012 01:54:09 +0000 http://isource.com/?p=57174#comment-46199 In reply to Renkman.

Very true. I’ve already made my Genius Bar appoiintment for Saturday 🙂

]]> By: Renkman http://isource.com/2012/09/14/my-iphone-5-pre-ordering-experience/#comment-46196 Sat, 15 Sep 2012 01:42:17 +0000 http://isource.com/?p=57174#comment-46196 In reply to JR.

Could be worse, like you said. A least you have 30 days to sign up after your new iPhone arrives.

]]> By: JR http://isource.com/2012/09/14/my-iphone-5-pre-ordering-experience/#comment-46191 Sat, 15 Sep 2012 01:00:03 +0000 http://isource.com/?p=57174#comment-46191 My experience was nearly seamless, except for one thing: AppleCare+.
I want it. I tried to add it to the cart and it said I could add it from the cart.
Not so via the iPhone app.
This, of course, means I get to make a trip to the nearest Apple store for a Genius to look at my brand new iPhone 5 so I can purchase in-person.

Could be worse I guess…mine should arrive on 9/21. I was up at 1:58 a.m. CDT and received my confirmation email at 2:05 a.m. CDT.

]]> By: Renkman http://isource.com/2012/09/14/my-iphone-5-pre-ordering-experience/#comment-46189 Fri, 14 Sep 2012 16:58:28 +0000 http://isource.com/?p=57174#comment-46189 In reply to steve frederickson.

My experience with shipping and billing info needing to match was the case only when placing the order. In my experience, and from others I have heard from today, you can always go back into your order and change the shipping address after your order is placed. I had to do that very thing last year because I was going to be out of town for the delivery of my iPhone. I changed the shipping info to another address, and the taxes changed to account for the different state I was going to be receiving it in. I had no problems with my delivery.

]]> By: steve frederickson http://isource.com/2012/09/14/my-iphone-5-pre-ordering-experience/#comment-46188 Fri, 14 Sep 2012 16:39:47 +0000 http://isource.com/?p=57174#comment-46188 Not nearly as easy. On a family plan with mother-in-law. She rents her place and does bill pay on line so not a true address we can use to ship stuff too. They won’t ship to anything other than billing address.

I tried calling them, waited on hold 20 minutes, got half way through an order, and woman tells me her system has timed out and started over again, but then hung up on me instead. Had to call back.

When called back, found out can only ship to billing address. So looks like I’m just going to have to wait in the store.

Not best system. What if on a family plan and one family member in CA and another in PA?

]]> By: Jhrogersii http://isource.com/2012/09/14/my-iphone-5-pre-ordering-experience/#comment-46187 Fri, 14 Sep 2012 16:29:51 +0000 http://isource.com/?p=57174#comment-46187 I got up at 3AM EST (I despise EST, by the way), logged back onto the WiFi at the hotel I was staying at, and tried to use the App Store app to order mine. However, I kept getting timeouts at the checkout at the very end of the process. After 20 minutes of retries, I decided to back up and try something different. I then logged onto the Apple website via my iPad, and was done within 5 minutes, with no delays or retries.

As I recall, this is about as smooth as the last iPad release. Well, except for the whole getting up at 3AM part. I really hope Apple takes immediate preorders right after the reveal next year.

]]> By: sfmitch http://isource.com/2012/09/14/my-iphone-5-pre-ordering-experience/#comment-46186 Fri, 14 Sep 2012 15:57:15 +0000 http://isource.com/?p=57174#comment-46186 I woke up at midnight PST and ordered an iPhone for me. It went smoothly, but not super fast.

I then ordered an iPhone for a friend (using their credentials) and that, too, went smoothly.

I’m glad I ordered early!

]]> By: Renkman http://isource.com/2012/09/14/my-iphone-5-pre-ordering-experience/#comment-46183 Fri, 14 Sep 2012 15:42:17 +0000 http://isource.com/?p=57174#comment-46183 In reply to Ed Klein.

Um, WOW!

]]> By: Ed Klein http://isource.com/2012/09/14/my-iphone-5-pre-ordering-experience/#comment-46182 Fri, 14 Sep 2012 15:41:02 +0000 http://isource.com/?p=57174#comment-46182 We ordered two iPhone5’s on two separate Apple accounts on the Apple store APP on the same phone in under 2 minutes in a small French cafe in Thailand on borrowed wifi AND had shipping within a week according to the confirmation email. Couldn’t have been an easier experience.

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