Comments on: Recommended: An iPhone App Refund Success Story & How-To https://isource.com/2009/06/29/recommended-an-iphone-app-refund-success-story-how-to/ #1 Source for iPad, iPhone, iPod, Mac and AppleTV Thu, 14 Oct 2010 20:59:36 +0000 hourly 1 https://wordpress.org/?v=5.4.6 By: patrickj https://isource.com/2009/06/29/recommended-an-iphone-app-refund-success-story-how-to/#comment-9769 Sun, 12 Jul 2009 17:47:21 +0000 http://isource.com/iphone-app-store/recommended-an-iphone-app-refund-success-story-how-to/%20#comment-9769 In reply to aflorence.

Most of my support / CS experiences have been positive ones as well.

]]> By: aflorence https://isource.com/2009/06/29/recommended-an-iphone-app-refund-success-story-how-to/#comment-9761 Sun, 12 Jul 2009 04:24:12 +0000 http://isource.com/iphone-app-store/recommended-an-iphone-app-refund-success-story-how-to/%20#comment-9761 So… you use the same method of requesting help as you do with any other iTunes purchases… that makes sense. Like Tim, I've also experienced excellent service with Apple from sales reps to care reps to technicians. That's definitely one of the reasons that contributes to my being a frequent Apple customer.

]]> By: patrickj https://isource.com/2009/06/29/recommended-an-iphone-app-refund-success-story-how-to/#comment-9423 Tue, 30 Jun 2009 01:23:04 +0000 http://isource.com/iphone-app-store/recommended-an-iphone-app-refund-success-story-how-to/%20#comment-9423 In reply to Timothy Hankins .

Good to hear that – nice to know Apple is doing well in this area.

]]> By: Timothy Hankins https://isource.com/2009/06/29/recommended-an-iphone-app-refund-success-story-how-to/#comment-9417 Tue, 30 Jun 2009 00:32:32 +0000 http://isource.com/iphone-app-store/recommended-an-iphone-app-refund-success-story-how-to/%20#comment-9417 I had the exact same experience with the same app and the same technique. Very positive experience with the iTunes store staff.

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