Analytics App “ a superb tool for blog / site owners who want to keep track of their Google Analytics stats on the iPhone “ has been failing to work for some users recently, and generating this error:
The developers of Analytics App have got a support / status update post up on this issue, dated October 7th. Hit the jump for some details from that post, including a fix that is apparently working for some users
Some users are having an issue with logging in through Analytics App, the error saying ‘bad username and password ‘. Many users have been able to resolve this issue by going to this URL from Safari on their device:
https://www.google.com/accounts/DisplayUnlockCaptcha
Fill out the email, password, and captcha text, then tap ‘Unlock ‘. Then open Analytics App and give it a try. For some users this does not solve the problem, and we apologize for the inconvenience. We are revamping the app to use the new API so we do not have to worry about this same issue any longer. This is a major overhaul of the app but we hope it will be ready within 2-3 weeks (late October). If you would like a refund, please forward your Apple receipt email from your purchase to support@analyticsapp.com and include your paypal email address.
I have been experiencing the password error issue over recent days and unfortunately the possible fix suggested above did not work for me. I do not want a refund at all, and will wait for their update that resolves the problem. I like this app tons and even find it nicer to work with to review stats than Google Analytics on a desktop browser most of the time.
If you ‘re experiencing this password issue in Analytics App, you can check out the developers ‘ full post on the issue HERE.
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TAGS: Analytics App, Google Analytics, iphone apps
