Comments on: Here’s Why I Hate Reading App Store Reviews

By: pkclSoft

pkclSoft — Sat, 09 Jul 2011 01:31:35 +0000

Totally agree. I have precious few reviews, but several of them complain about crashes, and the most recent bags the app completely. Like Hwee-Boon Yar, I take some pride in what I put out there, and I certainly test. I also respond within hours to any queries from people that want help so it’s frustrating to say the least that someone who hasn’t even bothered to ask for help decides that they have a right to complain in such a bitter way. I can understand when people pay $50 for something and it doesn’t live up to expectations to feel disappointed. I don’t understand why when you’ve spent less than a cup of coffee, something can annoy you enough to write a nasty review if you can’t even take the time to ask for help.

I had hoped that Apple’s crash reporting mechanism would help me help those that have had trouble, but alas, there seem to be too many ways for that mechanism to fail. Despite 3 reviewers reporting that the app crashes, I have yet to receive 1 crash report.

Frustration is a good word.

By: User Reviews Matter! « Ilium Software Blog

User Reviews Matter! « Ilium Software Blog — Tue, 27 Oct 2009 12:57:57 +0000

[…] was a bunch of discussion about user reviews over at Just Another iPhone Blog the other day. Patrick was frustrated by reviews that either […]

By: patrickj

patrickj — Mon, 26 Oct 2009 21:49:40 +0000

In reply to Guest. Maybe so - but that doesn't make it any better, or make it any more acceptable.

By: patrickj

patrickj — Mon, 26 Oct 2009 21:48:45 +0000

In reply to Tania. All good points I think Tania.

By: User Reviews Matter! | Just Another Mobile Monday

User Reviews Matter! | Just Another Mobile Monday — Mon, 26 Oct 2009 20:46:32 +0000

[…] Just Another iPhone Blog posted an article about the application store reviews, and I was a little surprised that some of the commentors didn’t see the problem. How reviews are handled is very important to both developers and consumers, and this isn’t just an Apple issue. With new application stores popping up everywhere these are issues that can impact every store out there. […]

By: Guest

Guest — Mon, 26 Oct 2009 07:54:01 +0000

Hi,
No fan of the reviews either, but did you guys think about, that this AntiThings might just be a troll or even a competitor that desperately tries to get SimplyTweet bad press?

By: Tania

Tania — Sat, 24 Oct 2009 22:58:00 +0000

I for one love to read reviews and I leave great reviews for great apps. On occasion I leave bad reviews when I feel ripped off or misled.

I think most readers of reviews can sort out the idiots from the sensible reviewers. I thing antithings' idiocy is quite apparent. I wouldn't give him a second thought.

My advice to creaters of great apps with few sales: go crazy giving it away for free until you establish good word of mouth, I reckon you're bound to get more great reviews.

By: Tweets that mention Here’s Why I Hate Reading App Store Reviews | Just Another iPhone Blog -- Topsy.com

Sat, 24 Oct 2009 19:13:41 +0000

[…] This post was mentioned on Twitter by Joshua Schnell, iGirl. iGirl said: RT @macgasm: App Store reviewers are right behind Youtube commentors in my opinion. http://bit.ly/1Rf7Xp […]