If you ‘re stuck at work when your kiddo is blowing out birthday candles, or have a similar reason to need to make the new FaceTime video chat feature work behind a firewall, Apple has a support document that will help you out.
If you ‘re an IT / admin type, you ‘ll find info on the port forwarding required by the app:
If the Wi-Fi network router that you are connected to uses a firewall or security software to restrict Internet access, contact the network administrator and reference this technical article. To use FaceTime on a restricted Wi-Fi network, port forwarding must be enabled for ports 80, 443, 3478, 4080, 5223, and 16393-16402 (UDP).
If you ‘re ‘just a user ‘ you ‘ll need to talk to your office IT team, or just step away to a local coffee shop with free WiFi.
You can check out Apple ‘s full support document on this here:
http://support.apple.com/kb/ht4245
Thanks to 9to5Mac for the heads-up on this.
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TAGS: FaceTime
