Comments on: Launch Day Nightmares and an Apology to AT&T. https://isource.com/2011/10/15/launch-day-nightmares-and-an-apology-to-att/ #1 Source for iPad, iPhone, iPod, Mac and AppleTV Fri, 03 Oct 2014 01:38:52 +0000 hourly 1 https://wordpress.org/?v=5.4.6 By: Apple Caused iPhone 4S Activation Issues? [iOS Blog] | GamersMB https://isource.com/2011/10/15/launch-day-nightmares-and-an-apology-to-att/#comment-40705 Tue, 18 Oct 2011 02:24:11 +0000 http://isource.com/?p=44759#comment-40705 […] article on iSource.com claims Apple had a “system issue” around 11:30AM Pacific time that affected activation of all […]

]]> By: Cedrick https://isource.com/2011/10/15/launch-day-nightmares-and-an-apology-to-att/#comment-40612 Sun, 16 Oct 2011 16:56:33 +0000 http://isource.com/?p=44759#comment-40612 I was pretty much in the exact same boat, including the cross-upgrade path. What they told us to do is, the MicroSIM that was in the 4S was a dud, so throw it away. Use the SIM card from the iPhone 4 i upgraded to activate the 4S, and then put the SIM card with my new number [I changed my number because I kept getting credit card-related scam calls. Pretty much, it took about two tries to activate the 4S with the SIM card from the number I used for the upgrade, but after that, I popped in my new MicroSIM, and thinks worked perfectly.

]]> By: Andy https://isource.com/2011/10/15/launch-day-nightmares-and-an-apology-to-att/#comment-40610 Sun, 16 Oct 2011 16:32:36 +0000 http://isource.com/?p=44759#comment-40610 I did the same thing at 3:30 central that day though at my local AT&T store which has top notch employees without problems! Thank goodness!

]]> By: Brandon https://isource.com/2011/10/15/launch-day-nightmares-and-an-apology-to-att/#comment-40597 Sun, 16 Oct 2011 04:37:34 +0000 http://isource.com/?p=44759#comment-40597 @Dan – Yes, that kb is correct and a lot of my problems stemmed from this line:
“Please do not contact AT&T prior to completing activation of the new iPhone that you ordered.”

I had contacted AT&T prior to activating the phone knowing I didn’t want to activate for the other line. This was the same process I used last year without issue. Unfortunately the folks at AT&T weren’t aware of this kb when I called. Too bad, could have saved me a lot of time. Thanks for submitting the link!

@Ravin – The sim card that came with the phone never left the phone until it was in the hands of AT&T. Even with the card that the phone shipped with I was getting sim card errors. I didn’t and couldn’t use a different sim card because the ones I had were full size cards.

]]> By: Dan https://isource.com/2011/10/15/launch-day-nightmares-and-an-apology-to-att/#comment-40596 Sun, 16 Oct 2011 04:06:34 +0000 http://isource.com/?p=44759#comment-40596 I believe this was your issue. http://support.apple.com/kb/TS2846

]]> By: Ravin https://isource.com/2011/10/15/launch-day-nightmares-and-an-apology-to-att/#comment-40593 Sun, 16 Oct 2011 01:01:30 +0000 http://isource.com/?p=44759#comment-40593 Dude – Which part of “Put the sim that came along with the phone” do you not understand ? I apparently did the upgrade and it worked seamlessly. Guess buddy upgrades are simply not supported

]]> By: Michael https://isource.com/2011/10/15/launch-day-nightmares-and-an-apology-to-att/#comment-40583 Sat, 15 Oct 2011 18:02:06 +0000 http://isource.com/?p=44759#comment-40583 Good to see some integrity in news reporting. 🙂

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